We are committed to making our website accessible to everyone, including those with disabilities. If you are having difficulty accessing any part of this website, you can contact us directly through the chat icon at the bottom of this page or by reaching out to us HERE. We welcome your suggestions and comments as we engage in ongoing efforts to improve the accessibility and usability of our website.

If you need to request ADA accommodations for your hotel reservation or event experience, please reach out to us HERE with the following information as soon as possible:

• PURCHASER EMAIL
• PURCHASER NAME
• 100x ORDER #
• PACKAGE NAME – [Package Name]
• # OF TICKETS IN ORDER
• ADA REQUEST DETAILS

Please include as much information as possible when submitting your request so we can ensure proper accommodations. All ADA requests will be processed in the order they are received and are dependent on availability.

For accessible seating requests at the venue, availability and type of accessible seating tickets will vary based on venue inventory. Once your request is received, we will review available options with you.

No. Please see our Purchase Policy for more details.

For additional inquiries, you can reach out by clicking the chat icon in the bottom right corner or contacting us HERE. We’re happy to assist!

All The Revivalists at Red Rocks VIP Packages must be purchased online. Packages will be available during the presale on and public on-sale periods as communicated on the official event website.

After clicking “Buy Now” next to your desired package, you will be directed to our official ticketing partner to complete your purchase.

Age restrictions, if applicable, are determined by the venue. Please refer to the venue’s policy for details.

If your selected VIP package offers multiple ticket types, you will have the opportunity to select either Premium Reserved or General Admission during checkout.

General Admission (GA) tickets allow entry to the event without an assigned seat. You may be given access to a designated GA area, but seating/standing locations are first-come, first-served.

VIP packages may include early entry into the venue.

A Premium Reserved ticket includes a specific assigned seat. Seat location will be displayed during the purchase process prior to order confirmation.

No. Platinum tickets are not VIP tickets and do not include VIP amenities or access. Please ensure you select the correct VIP package before completing your purchase.

Check-in instructions, including location and schedule, will be emailed to the purchaser approximately 5–7 days prior to your event date.

Please note: 100x is not responsible for failed, blocked, misdelivered, or bounced email delivery.

All merchandise will be distributed at the 100x VIP check-in on the day of the event and must be picked up at that time.

We are unable to ship merchandise before or after the event.

VIP packages do not include parking unless explicitly stated. Please check the venue’s official website for parking information.

Bag policies are determined by the venue. Please visit the venue’s official website for current policies and permitted items.

All VIP Packages are non-refundable. Please refer to our Purchase Policy for full details.

All The Revivalists at Red Rocks Travel Packages must be purchased online. Packages will be available during the presale and public on-sale periods as communicated on the official event website.

After clicking “Buy Now” next to your desired package, you will be directed to our official ticketing partner to complete your purchase.

Age restrictions, if applicable, are determined by the venue. Please refer to the venue’s policy for details.

If your selected VIP package offers multiple ticket types, you will have the opportunity to select either Premium Reserved or General Admission during checkout.

General Admission (GA) tickets allow entry to the event without an assigned seat. You may be given access to a designated GA area, but seating/standing locations are first-come, first-served.

VIP packages may include early entry into the venue.

A Premium Reserved ticket includes a specific assigned seat. Seat location will be displayed during the purchase process prior to order confirmation.

No. Platinum tickets are not VIP tickets and do not include VIP amenities or access. Please ensure you select the correct VIP package before completing your purchase.

Check-in instructions, including location and schedule, will be emailed to the purchaser approximately 5–7 days prior to your event date.

Please note: 100x is not responsible for failed, blocked, misdelivered, or bounced email delivery.

All merchandise will be distributed at the 100x VIP check-in on the day of the event and must be picked up at that time.

We are unable to ship merchandise before or after the event.

VIP packages do not include parking unless explicitly stated. Please check the venue’s official website for parking information.

Bag policies are determined by the venue. Please visit the venue’s official website for current policies and permitted items.

All VIP Packages are non-refundable. Please refer to our Purchase Policy for full details.

100x adheres to the hotel’s standard check-in and check-out policies. Please refer to the hotel’s official website for the most up-to-date information.

Early check-in is not guaranteed. If you arrive early, bag storage may be available through the hotel.

The number of included nights will be specified in your package description.
If you wish to extend your stay, additional nights must typically be booked directly with the hotel. Requests to connect separate reservations are subject to availability and must be submitted to 100x prior to the communicated deadline.

Travel Packages do not include parking unless explicitly stated. Please refer to the hotel’s website for current parking rates and details.

A valid credit card is required at hotel check-in for incidental charges. Please refer to the hotel’s website for current incidental policies.

Hotel rooming lists are typically shared closer to check-in (often within 1–4 weeks of your event date). Please wait until the recommended timeframe before contacting the hotel directly.

Always reference that your reservation is part of your 100x Travel Package when speaking with the hotel

Additional nights must be booked directly through the hotel. Once booked, please contact 100x HERE with:

• PURCHASER EMAIL
• PURCHASER NAME
• 100x ORDER #
• PACKAGE NAME – [Package Name]
• ADDITIONAL NIGHT HOTEL CONFIRMATION NUMBER

Requests are subject to hotel availability and are not guaranteed. All requests must be submitted by September 11, 2026.

Travel Package transfers must be requested via the purchaser’s original purchase email address prior to the communicated deadline of September 11, 2026.

Please include:

• ORIGINAL PURCHASER NAME
• ORIGINAL PURCHASER EMAIL
• ORDER NUMBER
• PACKAGE TYPE – [Package Name]
• NEW GUEST NAME
• NEW GUEST EMAIL
• NEW GUEST PHONE NUMBER

Transfers include the entire package (hotel, transportation if applicable, and show tickets) and cannot be split.

The package must be paid in full prior to transfer approval.

All hotel-related requests can be sent directly to 100x HERE prior to the stated deadline for September 11, 2026.

To update your credit card information, please contact our official ticketing partner directly using the contact information provided in your purchase confirmation.